Privacy policy

Magnolia Operating, LLC, and its subsidiaries and affiliated companies, (hereinafter collectively referred to as “Magnolia,” “us,” “we,” “our,” or “Company”) created this Privacy Policy to apply to users of this website (www.magnoliabakery.com) and all digital and mobile assets contained, or offered therein (“Website”), our mobile messaging program, and through any offline activities, such as those conducted in our retail stores (collectively, our “Services”), except as described below.  This Privacy Policy describes, among other things, the types of information we collect from users when you use our Services, how we use it, and how you can access your information.

 

This Privacy Policy is integrated into and supplements our Terms of Service. 

 

By using the Services and providing us with your Information (defined below in Section I), you acknowledge and agree to the practices described in this Privacy Policy and Terms of Service referenced above and to the updates to these policies posted here from time to time.   

This Privacy Policy does not apply to information collected by or provided in connection with an individual’s application for employment, current or former employment, or independent contractor arrangement with Magnolia. 

 

If you are coming to our Services from the European Union (EU), European Economic Area (EEA), or United Kingdom, or certain U.S. States, you may be entitled to certain individual rights with respect to your Information. Please see the Notice to Certain Residents of Data Subject Rights below for more information related to privacy rights that may be applicable to you.

 

INFORMATION WE COLLECT ABOUT YOU

We may collect the following categories of information about you which are described in more detail below: (A) information you provide to us, (B) information we may automatically collect, and (C) information we may receive from third parties.  To the extent that this information includes, “Personal Information” or “Personal Data” as defined under the appliable law, this information is referred to collectively as “Information”.  Specifically, Information includes any information relating to an identified or identifiable natural person, who could be identified either directly or indirectly by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person. 

 

Information You Provide to Us

In using our Services, you may provide us with Information.  For example, when you send your Information when you create an account, fill out a form, submit or post content through our Services, make a purchase, communicate with us via third-party platforms, participate in a contest or promotion, request customer support, or otherwise communicate with us.  The categories of Information that you may directly provide to us include, without limitation:

  • Individual identifiers such as name, account username, date of birth;
  • Contact information such as country, mailing address, phone number, and email address;
  • Commercial information such as income information, products or services purchased, obtained, or considered as well as payment and transactional information, such as date and location of the transaction (note that we use third-party payment processors to facilitate your payments and do not store your payment information);
  • Communications with us, preferences, and other Information you provide to us such as any messages, (including via the Magnolia Bakery Sweet Ambassadors online chat feature), opinions, and feedback that you provide to us (including through customer experience surveys), your user preferences, and other Information that you share with us when you contact us directly (such as for customer support);
  • Inferences drawn from any of the information identified in this Section I to customize your experience on our Services and to understand your preferences regarding certain products;
  • Additional Information as otherwise described to you at the point of collection or pursuant to your consent.

Sensitive Information.  We may need to collect or process Information that is deemed “sensitive information” or “sensitive data” under certain laws.  We may process the following categories of sensitive information when you use our Services: 

 

  • Authentication information such as account log in credentials (if you create an account with us).
  • When required by applicable law, Magnolia will collect consent prior to processing certain categories of sensitive Information.

 

Information We May Automatically Collect About You

Our Services may automatically collect the following categories of usage and technical Information about you.  This Information is used by Magnolia for the operation of the Services, to maintain quality of the Services, and to provide general statistics regarding use of the Services.  This Information may include: 

 

  • IP address, which is the number associated with the service through which you access the Internet, like your ISP (internet service provider);
  • Date and time of your visit or use of our Services;
  • Domain server from which you are using our Services
  • Type of computer, web browsers, search engine used, operating system, or platform you use;
  • Data identifying the web pages you visited prior to and after visiting our website or use of our Services;
  • Your movement and activity within the website, such as products you have looked at and/or purchased, which is aggregated with other Information; and
  • Mobile device Information, including the type of device you use, operating system version, and the device identifier (or “UDID”).

Cookies & Technologies Used to Collect Information About You

We and/or certain service providers operating on our behalf may collect information about your activity, or activity on devices associated with you over time, on our sites and applications, and across non-affiliated websites or online applications.  We may collect this Information by using certain technologies, such as cookies, web beacons, pixels, software developer kits, third party libraries, and other similar technologies.  Third-party service providers, social media platforms, advertisers, and/or partners may also view, edit, or set their own cookies or place web beacons. 

 

  • Cookies (or browser cookies).  A cookie is a small file placed on the hard drive of your computer.  You may refuse to accept browser cookies by activating the appropriate setting on your browser.  However, if you select this setting, you may be unable to access certain parts of our Services.    Our Services use third-party targeting cookies from Google, Facebook, X (formerly Twitter), and Scorecard Research.
  • Web Beacons. Website pages may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages and for other related statistics (for example, recording the popularity of certain content and verifying system and server integrity).  We also use these technical methods to analyze the traffic patterns, such as the frequency with which our users visit various parts of the Services.  These technical methods may involve the transmission of Information either directly to us or to a third party authorized by us to collect Information on our behalf.  Our Services use retargeting pixels from Google, Facebook, and other ad networks.  We also use web beacons in HTML emails that we send to determine whether the recipients have opened those emails and/or clicked on links in those emails.
  • Analytics and Fraud Detection.  Analytics are tools we may use, such as Google Analytics, to help provide us with information about traffic to our website and use of our Services, which Google may share with other services and websites who use the collected data to contextualize and personalize the ads of its own advertising network.  We may also use reCAPTCHA, a tool which utilizes advanced risk analysis techniques to distinguish humans and bots in order to help us protect our websites from fraud, spam, and abuse.  You can view Google’s Privacy Practices here: Privacy Policy – Privacy & Terms – Google.
  • Mobile Application Technologies. If you access our Services through our mobile application, we may automatically collect Information about your device, your phone number, and your physical location.

Our use of online tracking technologies constitutes a “sale” or “sharing” as these terms are defined under certain laws.  To the extent that disclosing information to these online tracking technologies is deemed to be a “sale” or “sharing” under certain laws, you can opt out of these online tracking technologies by submitting a request via Your Privacy Choices or by broadcasting an opt-out preference signal, such as the Global Privacy Control (GPC).  Please note that some features of our website may not be available to you as a result of these choices.

 

In the preceding twelve (12) months, we “sold” or “shared” certain data elements within the following categories of personal Information: identifiers, commercial information, Internet or other electronic network activity information, and inferences drawn from any of the above listed categories.  We “sold” or “shared” each category to or with the following categories of entities: advertising networks, ISPs, data analytics providers, operating systems and platforms, customer service providers, fulfillment services, payment processors, and social networks, and auditors.

 

Information We May Receive from Third Parties

We may collect additional Information about you from third-party websites and platforms, social media and advertising platforms, mailing list providers, data analytics providers, and/or sources providing publicly available information to help us provide services to you, help prevent fraud, and for marketing and advertising purposes.

 

When you connect accounts with other social media platforms to your account on our Services, we use the information we gather from those social media platforms, such as your name and contact information, to set up your account, enable login, and improve your experience on our Services.

 

This Privacy Policy only applies to Information collected by our Services.  We are not responsible for the privacy and security practices of those other websites or social media platforms or the Information they may collect (which may include IP address).  You should contact such third parties directly to determine their respective privacy policies.  Links to any other websites or content do not constitute or imply an endorsement or recommendation by us of the linked website, social media platform, and/or content.

 

HOW WE USE YOUR INFORMATION

 

A.    Use and Purpose of Processing Your Information

We use and process your Information for things that may include, but are not limited to, the following

  • To provide you with the Services and product information you request;  
  • To maintain and service your account on our Services and to verify your Information;
  • To respond to your inquiries, comments, and questions and provide customer service;
  • For general or targeted marketing and advertising purposes, including sending you promotional material or special offers and/or events on our behalf or on behalf of our marketing partners and/or their respective affiliates and subsidiaries and other third parties, provided that you have not already opted-out of receiving such communications;
  • To process transactions and fulfill your orders;
  • To manage, improve, and foster relationships with third-party service providers, including vendors, suppliers, and parents, affiliates, subsidiaries, and business partners;
  • To maintain, improve, customize, or administer the Services, perform business analyses, or other internal purposes to audit interactions with you and to improve the quality of our business, the Services, resolve technical problems, or improve security or develop other products and services;
  • To evaluate applications for franchisees;
  • To comply with our Terms of Service;
  • To compile analytics for business purposes and business intelligence;
  • To comply with any applicable laws and regulations and respond to lawful requests; and/or
  • For any other purposes disclosed to you at the time we collect your Information and/or pursuant to your consent.

We may also use Information that has been de-identified and/or aggregated for purposes not otherwise listed above.

 

B.    Disclosing Your Information

We may disclose your Information as set forth in the Privacy Policy (in Section I) and in the following circumstances:

 

  • Third-Party Service Providers.  We may disclose your Information to third-party service providers that perform certain functions or services on our behalf (such as to host the Services, manage databases, perform analyses, process credit card payments, provide customer service, or send communications for us).  These third-party service providers are authorized to use your Information only as necessary to provide these services to us.  In some instances, we may aggregate Information we collect so third parties do not have access to your identifiable Information to identify you individually.
  • Disclosure of Information for Legal and Administrative Reasons.  We may disclose your Information without notice:  (i) when required by law or to comply with a court order, subpoena, search warrant, or other legal process; (ii) to cooperate or undertake an internal or external investigation or audit; (iii) to comply with legal, regulatory, or administrative requirements of governmental authorities (including, without limitation, requests from the governmental agency authorities to view your Information); (iv) to protect and defend the rights, property, or safety of us, our subsidiaries and affiliates, and any of their officers, directors, employees, attorneys, agents, contractors, and partners, and the website Service users; (v) to enforce or apply our Terms of Use; and (vi) to verify the identity of the user of our Services.
  • Business Transfers.  Your Information may be transferred, sold, or otherwise conveyed (“Conveyed”) to a third party where we: (i) merge with or are acquired by another business entity; (ii) sell all or substantially all of our assets; (iii) are adjudicated bankrupt; or (iv) are liquidated or otherwise reorganize.
  • Information Shared with our Subsidiaries and Affiliates.  We may share your Information with our subsidiaries and affiliates.
  • Professional Advisors.  We may disclose your Information with our professional advisors and consultants.
  • De-Identified or Aggregated Data.  We may share your Information on an aggregated basis for any purpose in which your specific Information is blinded, masked, or otherwise not identifiable.
  • With Your Consent.  We may disclose Information consistent with this Privacy Policy with your consent.

 

C.   Sale and Sharing of Your Information

We allow others to provide analytics services and serve advertisements on our behalf across the web and in mobile apps.  These entities may use cookies, web beacons, device identifiers, and other technologies to collect Information about your use of our Services and other websites and applications, including the Information listed in Section I(B).  This Information may be used by Magnolia and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites, and better understand your online activity.  For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please see the Your Choices section below.  Your device may also include a feature (“Limit Ad Tracking” on iOS or “Opt Out of Interest-Based Ads” or “Opt Out of Ads Personalization” on Android) that allows you to opt out of having certain information collected through mobile apps used for behavioral advertising purposes.  We also work with third parties to serve ads to you as part of customized campaigns on third-party platforms.  As part of these ad campaigns, we or the third-party platforms may convert Information about you, such as your email address and phone number, into a unique value that can be matched with a user account on these platforms to allow us to learn about your interests and serve you advertising that is customized to your interests.  Note that the third-party platforms may offer you choices about whether you see these types of customized ads.

We do not sell or share sensitive Information, nor do we sell or share Information about individuals we know are under age sixteen (16).   

 

D.    Use and Disclosure of Sensitive Information

We do not collect, use, or disclose sensitive Information beyond the purposes authorized by the applicable law.  Accordingly, we only use and disclose sensitive Information as reasonably necessary and proportionate:  (i) to perform our services requested by you; (ii) to help ensure security and integrity, including to prevent, detect, and investigate security incidents; (iii) to detect, prevent and respond to malicious, fraudulent, deceptive, or illegal conduct; (iv) to verify or maintain the quality and safety of our services; (v) for compliance with our legal obligations; (vi) with our service providers who perform services on our behalf; and (vii) for purposes other than inferring characteristics about you.

 

LINKS TO OTHER WEBSITES

Our Services may contain links to other websites or services that are not owned or controlled by us, including links to social media platforms such as Facebook, Instagram, X (formerly Twitter), and Pinterest or may redirect you off our website away from our Services. 

This Privacy Policy only applies to Information collected by our Services.  We are not responsible for the privacy and security practices of those other websites or social media platforms or the Information they may collect (which may include IP address).  You should contact such third parties directly to determine their respective privacy policies.  Links to any other websites or content do not constitute or imply an endorsement or recommendation by us of the linked website, social media platform, and/or content.

 

INFORMATION SECURITY

We use commercially reasonable and appropriate administrative, physical, and technical security measures to provide our Services and safeguard your information.  However, no data transmitted over the Internet or stored or maintained by us or our third-party service providers can be 100% secure.  Therefore, we do not promise or guarantee, and you should not expect, that your Information or private communications will always remain private or secure.  We do not guarantee that your Information will not be misused by third parties.  We are not responsible for the circumvention of any privacy settings or security features.  You agree that we will not have any liability for misuse, access, acquisition, deletion, or disclosure of your Information.

If you believe that your Information has been accessed or acquired by an unauthorized person, you should promptly contact us so that necessary measures can quickly be taken.

 

DATA RETENTION

We will retain and use your Information for as long as needed to provide you Services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies and agreements.  We will retain and use your Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.  In accordance with our routine record keeping, we may delete certain records that contain Information you have submitted to us.  We are under no obligation to store such Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Information.

 

YOUR CHOICES

A. Marketing Communications.  If you do not want to receive marketing and promotional emails from us, you may click on the “unsubscribe” link in the email to unsubscribe and opt-out of marketing email communications or see how to contact us below for more information.  If you opt out of marketing communications, we may still send you non-promotional, transactional emails, such as those about your account or our ongoing business relations.

 

B. Text Messages.  You may sign up to receive text messages from Magnolia or third-party service providers on behalf of Magnolia (e.g., text message marketing).  By using our Services, signing up for text messaging services or otherwise opting in to receive text messages (opting in via short code or entering your phone number into an on-site collection widget), you agree that you have provided Magnolia or its third-party service providers with prior express written consent to be contacted by text message, including recurring automated promotional and personalized marketing text messages.

  • By providing prior express and/or prior express written consent, you agree to receive text messages under the Telephone Consumer Protection Act and related state laws, including by the use of an automatic telephone dialing system (“ATDS”) to deliver text messages to the mobile phone number which you provided to Magnolia.  While you consent to receive messages sent using an ATDS (or “autodialer”), the foregoing shall not be interpreted to suggest or imply that any or all of Magnolia mobile messages are sent using an autodialer.  We will use the Information provided by you in connection with the text messaging services in accordance with this Privacy Policy.  Your consent is not a condition of any purchase or use of our Services and your consent to be contacted as described is voluntary.   The number of text messages you receive may vary based upon the text messaging service(s) you sign up for.   Message and data rates may apply.
  • You may revoke your consent and opt out to discontinue text messages at any time.  If you no longer want to receive text messages from us, reply STOP (or as otherwise instructed).

 

C.   Account.  You may update and correct certain account information at any time by logging into your account or contacting us.  If you wish to delete your account, please log into your account to do so.  Please note that we may retain certain Information as required by law or for our legitimate business purposes.

 

D.   Mobile Push Notifications.  With your consent, we may send push notifications to your mobile device.  You can deactivate these messages at any time by changing the notification settings on your mobile device.

 

E.    Opting Out of Direct Marketing by Third Parties.  To exercise choices regarding the marketing information you receive, you may also review the following links: 

 

NOTICE TO CERTAIN RESIDENTS OF DATA SUBJECT RIGHTS

 

A.            Notice of Privacy Rights for Residents of Certain U.S. States

Residents of certain U.S. states may have rights and choices regarding their Information.  To the extent any data protection law applies to our collection of your Information, this supplemental section of our Privacy Policy outlines the individual rights you may be entitled to and how to exercise those rights. 

Depending on where you live and subject to certain exceptions, you may have some or all of the following rights.

  • Right to Know and Access.  You may have the right to request that we confirm whether we process your Information, and to request information about our collection and use of your Information, including whether we sell or share your Information.  You also have the right to request access to Information we may process about you. 
  • Right to Data Portability.  Where the processing is carried out by automated means, and subject to certain exceptions, you may have the right to request and obtain a copy of your Information that you previously provided to us in a portable format.  In addition, to the extent technically feasible, you may have the right to obtain your Information in a readily usable format that allows you to transmit the Information to another data controller without hindrance.
  • Right to request Correction of Inaccurate Information.  To the extent that we may maintain inaccurate Information, you may have the right to request that we correct such inaccurate Information, taking into account the nature of the Information and the purposes of the processing of the Information.
  • Right to Request Deletion.  You may have the right to request that we delete certain Information or records provided by or obtained about you, with certain exceptions and limitations as allowed under law.
  • Right to Opt Out of the Sale and Sharing of Information and use of Information for Targeted Advertising.  You may have the right to opt out of the processing of your Information for the purpose of selling or sharing of your Information for cross-context behavioral advertising or for purposes of targeted advertising.  To the extent that our use of certain online tracking technologies is deemed to be a “sale” or “sharing” under certain data protection laws, you may opt out of these online tracking technologies by submitting a request via https://privacyportal.onetrust.com/webform/ed1ead2d-fad6-4702-97d2-cdd7cd154276/774c96db-a49a-4eeb-9fe4-123f4b67b060or by broadcasting an opt-out preference signal, such as the Global Privacy Control (GPC).
  • Right to Opt-Out of the use of Information for Profiling. You may have the right to opt out of the processing of your Information for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.  However, we do not use your personal Information for such profiling purposes.
  • Right to Limit Use and Disclosure of Sensitive Information.  You may have the right to request that we limit the ways we use and disclose your sensitive Information to uses which are necessary for us to perform the Services, or deliver the goods reasonably expected by you, or and as authorized by law.  As noted elsewhere we do not use or disclose your sensitive information other than for the permitted business purposes outlined above.  
  • Right to Non-Discrimination.  You may have a right to not be discriminated against in the Services or quality of Services you receive from us for exercising your rights.  We will not discriminate against you for exercising any of your rights in this section including denying goods or Services, charging different prices or rates for goods or Services, or providing a different level of quality of goods and Services.  However, we may offer a different price, rate, level, quality, or selection of goods or Services, including offering goods or Services for no fee, if you have exercised your right to opt out or the offer is related to your voluntary participation in a bona fide loyalty, rewards, premium features, discounts, or club card program.
  • Right to Disclosure of Direct Marketers.  You may have a right to know the categories and names/addresses of third parties that have received Information for their direct marketing purposes upon simple request, and free of charge.
  • Right to Appeal.  You may have the right to appeal our denial of any request you make under this section.  To exercise your right to appeal, please submit an appeal request via the information in the Contact Us section below or using the Your Privacy Choices Form: https://privacyportal.onetrust.com/webform/ed1ead2d-fad6-4702-97d2-cdd7cd154276/774c96db-a49a-4eeb-9fe4-123f4b67b060 . Within the certain timeframe of receipt of your appeal, as proscribed by the applicable law we will inform you in writing of any action taken or not taken in response to your appeal, including a written explanation of the reasons for the decisions.  If we deny your appeal, you may contact the Attorney General or another authority which we will help you identify.

To learn more about whether you are guaranteed certain rights, or to submit a request to exercise your rights, please contact us using any of the methods in the Contact Us section.

 

B.             Notice to Individuals in the European Economic Area and the UK

This section applies only to individuals coming to our Services from within the European Union (EU), the European Economic Area (EEA), and the United Kingdom (“UK”), and only if we collect through the Services any Information from you that is considered “Personal Data,” as defined in the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

Unless otherwise stated, we are the Data Controller for the Information we process.

 

Your Data Protection Rights

To the extent the GDPR and Data Protection Act 2018 apply, and we hold your Information in our capacity as a Data Controller as defined under those laws, you may request that we:

 

  • Restrict the way that we process and share your Information;
  • Transfer your Information to a third party
  • Provide you with access to your Information;
  • Remove your Information if no longer necessary for the purposes collected;
  • Update your Information so it is correct and not out of date; and/or
  • Object to our processing of your Information.

 

You may also revoke your consent for processing of your Information.  If you wish to object to the use and processing of your Information or withdraw consent to this Privacy Policy, you can contact us using the information in the Contact Us section.

 

The requests above will be considered and responded to in the time-period stated by applicable law.  Note, certain Information may be exempt from such requests.  We may require additional Information from you to confirm your identity in responding to such requests. 

 

You have the right to lodge a complaint with the supervisory authorities applicable to you and your situation, although we invite you to contact us with any concern as we would be happy to try and resolve it directly.  Please contact us using the information in the Contact Us section.


Lawful Basis for Processing Your Information

 

The lawful basis for our processing of your Personal Data will depend on the purposes of the processing.  For most Personal Data processing activities covered by this Privacy Policy, the lawful basis is that the processing is necessary for our legitimate business interests.  Where we process Personal Data in relation to a contract, or a potential contract, with you, the lawful basis is that the processing is necessary for the performance of our contract with you or to take steps at your request prior to entering into a contract.  If we are required to share Personal Data with law enforcement agencies or other governmental bodies, we do so on the basis that we are under a legal obligation to do so.  We will also use consent as the legal basis where we deem appropriate or to the extent required by applicable law, for example, before we collect precise location data from your mobile device.

Depending on what Personal Data we collect from you and how we collect it, we may also rely on various grounds for processing your Personal Data, including the following reasons:

 

 

  • Processing on the basis of legitimate business interests.  When we process Personal Data on the basis that the processing is necessary for our legitimate business interests, such interests include: (i)  providing, improving, and promoting our Services; (ii) communicating with current and potential customers, other business partners, and their individual points of contact; (iii) managing our relationships with our customers and other business partners, and their individual points of contact; (iv) other business development purposes; (v) sharing information within the Company, as well as with service providers and other third parties; and (vi) maintaining the safety and security of our products, Services, and employees, including fraud protection.
  • Processing on the basis of performance of a contract.  Examples of situations in which we process Personal Data as necessary for performance of a contract include e-commerce transactions in which you purchase goods from us.
  • Processing on the basis of consent.  Examples of processing activities for which we may use consent as its legal basis include: (i) sending promotional emails when consent is required under applicable law; and (ii) processing Personal Data on the Services through cookies and similar technologies when consent is required by applicable law.
  • Processing because we are under a legal obligation to do so.  Examples of situations in which we must processes Personal Data to comply with our legal obligations include: (i) providing your Personal Data to law enforcement agencies and other governmental bodies when required by applicable laws; (ii) retaining business records required to be retained by applicable laws; and (iii) complying with court orders or other legal process.

If the processing of your Personal Data is based on your consent, the GDPR and Data Protection Act 2018 also allow users the right to access, revoke, or modify your consent at any time.  Please contact us using the information in the Contact Us section, below, to review or modify your consents.   


Consent to Transfer 

We are operated in the United States, and we may use service providers based in the United States to operate our business and our relationship with you.  Please be aware that Information, including your Personal Data, that we collect will be transferred to, stored, and processed in the United States, a jurisdiction in which the privacy laws may not be as comprehensive as those in the country where you reside and/or are a citizen.  We maintain measures to address the transfer of your Personal Data between our affiliates and between us and our third-party providers in accordance with applicable data protection laws and regulations.


Retention

We will retain your Information for as long as needed for the purposes described in this Privacy Policy.  More specifically, the time we maintain your Information depends on the following factors:

 

  • Whether we need the Information to provide the Services.  We will maintain any data needed to provide you with the Services, such as contact information and payment or transaction information, for as long as needed for us to provide you with the Services, respond to your questions and requests, and/or administer your account (if applicable).
  • Whether we need the Information to comply with our legal obligations.  We may have legal obligations to maintain your Information where a legal or regulatory body may ask for it in the future, for example in response to a data subject request or complaint.  This information may include contact information and location information.
  • Whether we need the Information for a legitimate business interest.  We may store Information like contact information, cookies, and location information in order to perform analytics, troubleshoot errors, or improve our Services.  In any event, we delete the Information when it is no longer needed for our legitimate interest.

Regardless of our reason for retaining your information, we delete all Information in accordance with our routine record keeping policies.

 

EXERCISING YOUR DATA SUBJECT RIGHTS

To exercise any of the rights described above, please submit a verifiable consumer request to us via the methods described below.  The verifiable consumer request must:

 

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Information, or an authorized representative; and
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

To help protect your privacy and maintain security, if you request access to or deletion of your Information, we will take steps and may require you to provide certain information to verify your identity before granting you access to your Information or complying with your request.  In addition, if you ask us to provide you with specific pieces of Information, we may require you to sign a declaration under penalty of perjury that you are the consumer whose Information is the subject of the request. 

 

If permitted by the applicable data protection law, you may use an authorized agent to submit requests on your behalf provided that the authorized agent is a natural person or a business entity that you have authorized to act on your behalf.  If you use an authorized agent, we will require: (1) proof of written permission for the authorized agent to make requests on your behalf, and identity verification from you; or (2) proof of power of attorney pursuant under applicable law.  Only you or your authorized agent may make a verifiable consumer request related to your Information. We may deny a request from an authorized agent that does not submit proper verification proof.  You may also make a verifiable consumer request on behalf of your minor child.  

 

Email us:         hello@magnoliabakery.com

Call us:            1-855-M-BAKERY

Write us:         244 W 54th New York, New York 10019

 

Submit a data subject request using our online Your Privacy Choices form:  https://privacyportal.onetrust.com/webform/ed1ead2d-fad6-4702-97d2-cdd7cd154276/774c96db-a49a-4eeb-9fe4-123f4b67b060

 

 

GEOGRAPHIC LOCATION OF DATA STORAGE AND PROCESSING

Our Services are targeted to individuals located inside and outside the United States, and we maintain significant operations in the United States.  As such, the Services collect Information and process and store that Information in databases located in the United States.  If you are visiting the Services from a country outside the United States, you should be aware that you may transfer personally identifiable Information about yourself to the United States, and that the data protection laws of the United States may not be as comprehensive as those in your own country.  By visiting the Services and submitting any personally identifiable Information you consent to the transfer of such personally identifiable Information to the United States.

 

CHILDREN’S INFORMATION

The Services are intended only for users over the age of sixteen (16).  If we become aware that a user is under sixteen (16) (or a higher age threshold where applicable) and has provided us with Information, we will take steps to comply with any applicable legal requirement to remove such Information.  Contact us if you believe that we have mistakenly or unintentionally collected Information from a child under the age of sixteen (16).

 

DIFFICULTY ACCESSING OUR PRIVACY POLICY

Individuals with disabilities who are unable to usefully access our Privacy Policy online may contact us to inquire how they can obtain a copy of our policy in another, more easily readable format.

 

“DO NOT TRACK” SIGNALS

We do not support “Do Not Track.”  Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.  You can enable or disable “Do Not Track” by visiting the “Preferences” or “Settings” page of your web browser.  Do Not Track is different from Global Privacy Controls (“GPC”), which may notify websites of consumers’ privacy preferences regarding the sale or sharing of Information, or the use of sensitive personal Information.

 

CHANGES TO THIS PRIVACY POLICY

We reserve the right to change, modify or amend this Privacy Policy at any time to reflect changes in our products and service offerings, accommodate new technologies, regulatory requirements, or other purposes.  If we modify our Privacy Policy, we will update the “Effective Date” and such changes will be effective upon posting.  It is your obligation to check our current Privacy Policy for any changes.  In some cases, we may provide you with more prominent notice (such as by adding a statement to our homepage or sending you an email notification).

 

CONTACT US

If you have any questions about this Privacy Policy or the Information we have collected about you, please contact us at the following:

Email us:         hello@magnoliabakery.com

Call us:            1-855-M-BAKERY

Write us:        244 W 54th, New York, New York 10019

 

Effective Date: September 19, 2024